ImperialWins Casino Terms and Conditions

Welcome to Imperial Wins Casino. These Terms and Conditions govern your use of our website, our games and all services offered under the ImperialWins brand. By creating an account, you confirm that you have read, understood and agree to be bound by these Terms in full. If you do not agree with any part of this document, you must not register with us or use our services.

Who We Are

Imperial Wins Casino is owned and operated by ABC Interactive N.V., a company registered under the laws of Curacao, with its registered address at Zuikertuin Tower Unit 1B & 1C, Curacao, together with its wholly owned subsidiary NextWay Limited, based at 25 Neptune House, 1st floor, Flat/Office 11 3045, Limassol, Cyprus. When you deposit using a credit card, the transaction will appear on your bank statement as Next Way Ltd. Our Crypto Management Policy is approved by Antonis Mavrommatis, identified as the ultimate beneficial owner of our operations.

Our Gaming Licence and Regulatory Standing

We at ImperialWins operate under Gaming Licence OGL/2024/284/0863, granted by the Government of Curacao. This licence permits us to offer our casino and sports betting services to eligible players worldwide, subject to the restrictions described below. We run Know Your Customer (KYC) checks on every depositing player, and identity verification is triggered once your cumulative financial transactions reach EUR 2,000. If we request documents from you, they must be supplied within seven days.

Eligibility to Play

To open an account at Imperial Wins, you must be at least 18 years old, or 21 if you are located in Estonia, or the legal age of majority in your own jurisdiction, whichever is higher. Current or former employees of our company, its affiliates, licensees, distributors, subsidiaries, advertising agencies, media partners or retailers within the past three years, along with their immediate family members, may not register an account with us.

• You confirm you are the legal age required in your jurisdiction
• You confirm you are not an excluded employee or related party
• You confirm you are not located in a country we do not serve

Registration and Your Imperial Wins Login

Only one account is permitted per individual, household, family, residential address, e-mail, payment method, device or shared computer environment. Once registered, you will use your Imperial Wins login credentials to access your account, manage your balance and claim promotions. Withdrawals made from a duplicate account are treated as unauthorised and will not be processed. We do not permit the use of VPNs, proxies, hosting services or any similar tool that conceals your IP address or manipulates your location; where such activity, or device spoofing, is detected, we may suspend the account and withhold any winnings.

Accepted Currencies and Payment Methods

Our ImperialWins account currency is selected at registration in EUR, USD, CAD, NZD or INR. Changing your account currency requires opening a new account in the desired currency; we may then transfer your existing balance at our exchange rate, and we reserve the right to approve or refuse both the new account and the transfer. We accept over 20 deposit methods, including debit and credit cards, online wallets, bank transfers and cryptocurrency such as BTC, ETH, LTC, USDT, BNB, Doge, Tron, Ripple and Cardano. Crypto deposits are handled through our payment service provider, which runs its own KYC checks and reflects transactions instantly in your account.

Deposits

Our minimum deposit ranges between EUR 10 and EUR 30 (or the equivalent) depending on the payment method, with a maximum of EUR 7,000 per transaction. We do not accept cash deposits, and all deposits must come from a payment method registered in your own name; deposits from third-party or corporate accounts may lead to account closure and forfeiture of winnings. Handling fees may apply as detailed on our site.

Withdrawals and Imperial Wins Casino Withdrawal Limits

We aim to process withdrawals within three business days but accept no liability for delays beyond our control. Once approved, card and bank transfer withdrawals may take up to four business days, while online wallet withdrawals are typically instant. Your minimum withdrawal amount is shown on your own Withdrawal Limits page within your account. Our maximum daily withdrawal limit is EUR 100,000 (or the equivalent), measured 00:00 to 23:59 GMT, and a separate monthly cap applies as displayed in your account; amounts above either limit may be voided or returned to your balance. Progressive jackpot winnings are exempt from both caps but may require up to fourteen additional days to process. An administrative fee of 15%, minimum EUR 10, may apply to withdrawals of funds that have not been wagered at least three times. If we detect an inactive account after six consecutive months without login, we will provide 30 days' notice before deducting EUR 5 monthly until you log in or your balance reaches zero.

Welcome Bonus and Ongoing Promotions

The Imperial Welcome Pack is our flagship Imperial Wins sign up bonus, offering NZ$1,000.00 plus 150 Free Spins across your first three deposits, with a minimum qualifying deposit of NZ$20.00. Some players search for an Imperial Wins no deposit bonus, but our current welcome offer requires a qualifying deposit rather than a no-deposit credit; we encourage you to review the deposit dialog for the active Imperial Wins welcome bonus terms before opting in. Wagering requirements are 40x on bonus plus deposit, and 25x on free spins winnings, to be completed within seven days. Free spins are playable only on designated titles, and winnings are credited as bonus funds subject to a maximum win cap of NZ$1,000.00.

Beyond the welcome package, we at ImperialWins run a rotating selection of promotions including Imperial Spins, Mighty Mondays, Tuesday Feast, Victorious Wednesdays, Weekend Glory, Daily Conquests and Emperor's Picks. Our sportsbook also features a dedicated My First Free Bet offer. In March, we introduced our Gamification System, featuring a non-monetary Coins Wallet earned through our Login Rewards Calendar, tournaments and deposits, redeemable in our Imperial Shop for free spins, bonuses and small cash rewards. If you are looking for the latest Imperial Wins promo code or Imperial Wins bonus code, these are typically applied automatically at deposit and do not require manual entry unless stated otherwise on a specific promotional page.

Complementary Points Loyalty Program

Every wager you place earns Complementary Points at a rate of 1 point per 10 EUR/USD/CAD/NZD/INR wagered, convertible at 100 points per 1 unit of your account currency. We cap monthly accumulation at 100,000 points, and unused points are voided after 90 consecutive days without login. Winnings generated from Complementary Points remain subject to the withdrawal limits described above.

Responsible Gambling

We are committed to promoting responsible play across our platform. We provide self-exclusion, deposit limits and reality check tools, and we encourage you to contact our support team if you feel your gambling is becoming a concern. Responsible-gaming related complaints are prioritised with a target response time of five business days, extendable by up to two weeks where necessary.

Complaints and Dispute Resolution

If you have a complaint, you may submit it through our live chat, by e-mail, or via our official Complaint Submission Form, provided you are the registered account holder and the complaint is raised within six months of the incident. Escalated complaints are investigated by our Complaints Management Team, with a final response targeted within four weeks, extendable once by a further four weeks. After our final response, or if a deadlock is reached, the dispute may be referred free of charge to the independent ADR provider CADRE. The Curacao Gaming Authority does not mediate individual disputes but can be contacted where a regulatory breach is suspected.

Restricted Territories

We do not publish a specific list of excluded countries. Persons located in a jurisdiction we do not serve may not open an account or use our services. If we determine a player has circumvented this restriction, we will remove all balances and close the account. Our list of excluded countries may change at our sole discretion with immediate effect, including in relation to any Imperial Wins Casino Canada or other regional access queries received by our support team.

Amendments to These Terms

These General Terms and Conditions are currently at version 1.3, dated March, which introduced our Gamification section. Version 1.2, dated October, added sports betting rules, and version 1.1 raised withdrawal limits. We may update these Terms at any time, and continued use of Imperial Wins Casino after publication constitutes acceptance of the revised version.

Governing Law and Jurisdiction

These Terms are governed exclusively by the laws of Curacao, and any disputes not resolved through our complaints process or CADRE are submitted to the exclusive jurisdiction of the courts of Curacao.

Contact Us

For any questions regarding your Imperial Wins Casino login, account, deposits, withdrawals or bonuses, our support team is available via live chat and e-mail at [email protected]. You can also follow our official Telegram channel linked in the site footer for updates on new promotions and features.